Support Request

Please complete as much information as possible: If your question is about an order already placed, please let us know your account number, the order number and the catalogue number of the item in question. It is also useful to us if you give the version of Windows or Mac OS you are using. Giving us this information will enable us to deal with your query quickly and efficiently as possible. If you do not give us enough information, we may not be able to answer your question.

Please note our support team will respond between 9am - 5pm (GMT) on working weekdays only.

Our response system will send you an immediate confirmation email, if you do not receive this within 5 minutes, please check your spam folder and white list @chandos.net domain in your email system.